April 2026 Management Principles and Practice Past Paper Answers

Description

CERTIFIED SECRETARIES (CS) FOUNDATION LEVEL
MANAGEMENT PRINCIPLES AND PRACTICE

MONDAY: 20 April 2026. Morning Paper. Time Allowed: 3 hours.

This paper consists of five (5) questions. Answer ALL questions. Marks allocated to each question are shown at the end of the question. Do NOT write anything on this paper.
QUESTION ONE
(a) Explain FIVE principles of organising in management. (10 marks)

(b) Analyse FIVE benefits that organisations may derive from applying the contingency theory of management.
(10 marks)
(Total: 20 marks)
QUESTION TWO
(a) Outline FIVE characteristics of effective planning in organisations. (5 marks)
(b) Highlight FIVE emerging trends affecting management practices today. (5 marks)

(c) Analyse FIVE factors that managers could consider when designing organisational structures. (10 marks)
(Total: 20 marks)

QUESTION THREE
(a) Identify FOUR characteristics of organisations as open systems. (4 marks)

(b) Highlight SIX benefits of delegation of authority in an organisation. (6 marks)

(c) Discuss FIVE factors that influence the success of an enterprise in a competitive environment. (10 marks)
(Total: 20 marks)
QUESTION FOUR
(a) Outline FIVE characteristics of a project. (5 marks)

(b) Highlight FIVE elements of the marketing mix used by organisations. (5 marks)
(c) Analyse FIVE stages involved in the decision-making process in organisations. (10 marks)
(Total: 20 marks)
QUESTION FIVE
(a) Identify FIVE contributions of the Hawthorne Studies to management practice. (5 marks)

(b) Highlight FIVE benefits that organisations derive from marketing research. (5 marks)

(c) Examine FIVE strategies managers may use to manage resistance to organisational change. (10 marks)
(Total: 20 marks)
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