Information Communication Technology (ICT) Summarized notes

Description

CONTENT

1. Introduction to information communication technology (ICT)

• Introduction to information communication technology
• Computer hardware
• Computer software
• Programming languages and tools
• Information systems personnel and hierarchy
• Role of ICT in business environments
• Information centres
• Impact of ICT in business

2. Overview of operating systems

• Overview of an operating system
• Functions of an operating system
• Types of operating systems
• Computer booting
• Selection and acquisition of operating systems

3. An overview of application packages

3.1 Word processing

• Features of a word processor
• Formatting and editing text
• Creating and formatting tables

3.2 Spreadsheets

• Features of a spreadsheet program
• Formatting and editing spreadsheet
• Formulas
• Functions; sum, average,min, max, IPMT, NPV,PMT,PV, VLOOKUP, HLOOKUP, COUNT, IF, sumif
• Charts and graphs
• Working with pivot tables
• Linking formulas in different worksheets
• What if analysis; Goal seek and solver

3.3 Presentation software

• Features of a presentation program
• Typing and formatting text in slide
• Slide show

3.4 Computerised accounting software

• Capturing data
• Features of accounting software

4. Computer networks

• Computer networks concepts
• Computer network hardware and software
• Data transmission media
• Types of computer networks
• Advantages and limitations of networking
• Cloud computing concepts, features and models
• Internet of things (IoT)

5. The Internet

• Introduction to the Internet
• Applications of Internet

1. Using search engines
2. E-mails
3. Electronic communication

• Internet services – e-mails, www, instant messaging
• Internet service providers (ISPS)
• Online collaborative tools; cloud sheets and cloud documents
• Impact of internet on society

6. Data security

• Overview of data security
• Threats and controls
• Data backup and restoration procedures

7. Information systems in an enterprise

• Overview of information systems
• Components of an information system
• Types and characteristics of information systems
• Systems in a functional perspective
• Enterprise applications and the business process integration

8. e-Commerce

• e-commerce concepts and features
• Models of e-commerce
• Impact of the internet on business
• E-commerce enabling software
• Business opportunities in e-commerce
• E-commerce infrastructure and platforms
• E-commerce payments methods
• Challenges of e-commerce
• Securing e-commerce transactions
• M-commerce and applications
• Digital marketing methods

9. Mobile devices and applications

• Overview of mobile computing
• Types of mobile devices
• Uses of mobile devices
• Overview of mobile applications
• Mobile browsers

10. Systems analysis and design

• Elements of information systems
• Systems theory
• Types of information systems
• Personnel involved in systems analysis and design
• Systems analysis and design concepts
• Systems development life cycle (SDLC)
• Definition of systems development life cycle
• Phases of SDLC
• Advantages and disadvantages of SDLC
• Requirements elicitation
• Stakeholder analysis
• Need for requirements gathering
• Process for requirements gathering
• Requirements gathering tools and techniques
• Gap analysis
• Prioritisation of requirements

11. Legal, ethical and social issues in information systems

• Information systems ethical and social concerns
• The moral dimension of information systems
• The legal issues in information systems