December 2024 Human Resource Management Past Paper Answers

Description

QUESTION ONE
(a) Outline FOUR challenges faced by human resource managers in the management of human resource in a multinational organisation. (4 marks)
(b) Highlight SIX features of human resource management. (6 marks)
(c) Explain FIVE components of a health and safety policy. (10 marks)
(Total: 20 marks)

QUESTION TWO
(a) (i) Define the term “constructive dismissal” as used in employment. (2 marks)
(ii) Highlight SIX circumstances that justify constructive dismissal of an employee by an employer.
(6 marks)
(b) In reference to the Kenyan Employment Act, enumerate FOUR circumstances when employees’ wages or salaries shall be deemed to be due. (4 marks)
(c) Discuss FOUR benefits of outplacement services to employees. (8 marks)
(Total: 20 marks)
QUESTION THREE
(a) Highlight SIX roles of shop stewards as employee representatives at the workplace. (6 marks)
(b) The Ability, Motivation and Opportunity (AMO) model has various characteristics that enable its implementation in an organisation.
With reference to the above statement, evaluate THREE features of this model. (6 marks)

(c) Discuss FOUR advantages of using questionnaires as a method of data collection during job analysis exercise.
(8 marks)
(Total: 20 marks)
QUESTION FOUR
(a) Summarise FOUR reasons why it is necessary for candidates to undergo medical examination during a job selection process. (4 marks)
(b) Jamall is a human resource consultant and has been engaged to conduct human resource demand forecasting at Mbidii traders limited.
With reference to the above statement, examine THREE techniques that he may adopt during this exercise.
(6 marks)
(c) Generation Z is the most diverse generation in history and is responsible for shaping the workplace of the future. Explain FIVE ways in which an employer can appeal to and engage with Generation Z. (10 marks)
(Total: 20 marks)

QUESTION FIVE
(a) Identify FIVE common areas covered by employee welfare services. (5 marks)
(b) Outline FIVE benefits of equity theory to an organisation. (5 marks)

(c) Recently, the government of Kenya advocated for a unified human resource system with the aim of automating all human resource management services.

With reference to the above statement, evaluate FIVE benefits of using this system. (10 marks)
(Total: 20 marks)

QUESTION SIX
(a) Explain FIVE disadvantages of head hunting as a method of recruitment. (5 marks)
(b) Highlight FIVE challenges faced by human resource managers while handling manual human resource records.
(5 marks)

(c) Analyse FIVE benefits of time rate system of wage payment in an organisation. (10 marks)
(Total: 20 marks)
QUESTION SEVEN
(a) Define the term “job design”. (2 marks)

(b) Donald Kirkpatrick developed an evaluation model in the 1950s that is widely used in evaluating training programmes and learning initiatives.
Describe FOUR levels of this model. (8 marks)

(c) Discuss FIVE drivers of employee engagement. (10 marks)
(Total: 20 marks)