August 2025 Human Resource Management Past Paper Answers

Description

QUESTION ONE
(a) GlobalTech Solutions, a multinational Information Technology (IT) firm, is experiencing rapid growth and has recently hired employees from various backgrounds.
With reference to the above statement, describe SIX challenges that it might face in managing workforce diversity. (6 marks)

(b) With reference to Employment Act, 2007, Section 19(1), explain SIX permissible deductions that an employer can make from wages and salaries of an employee. (6 marks)
(c) Dave Ulrich (1997) introduced the Human Resource Business Partner (HRBP) model as part of his broader framework for transforming Human Resources into a strategic function within organisations.

In view of the above statement, analyse FOUR components of this model. (8 marks)
(Total: 20 marks)
QUESTION TWO
(a) Many organisations have lately been putting a lot of emphasis on employee work-life balance.

Outline NINE types of employee-centered benefits that a company could offer to support work-life balance.
(9 marks)
(b) Explain FIVE positive effects of employee separation to an organisation. (5 marks)

(c) Examine SIX stages of grievance procedure. (6 marks)
(Total: 20 marks)
QUESTION THREE
(a) Outline FOUR reasons that make employees’ records management to be a sensitive issue in an organisational setup. (4 marks)

(b) With reference to Occupation Safety and Health Act 2007, describe FOUR responsibilities of occupiers.
(8 marks)
(c) Assess FOUR considerations that an organisation should put in place in order to conform to legal requirements on employee separation. (8 marks)
(Total: 20 marks)
QUESTION FOUR
(a) Technology has significantly transformed human resource functions, particularly in the recruitment and selection process.

With reference to the above statement, discuss FOUR contributions of technology towards this process.
(4 marks)

(b) Examine FOUR contributions of International Labour Organisation (ILO) in the management of labour globally.
(8 marks)

(c) Analyse FOUR relevant areas in public service where goal theory is applicable. (8 marks)
(Total: 20 marks)
QUESTION FIVE
(a) Highlight FIVE challenges that organisations may face during the recruitment process. (5 marks)

(b) Explain FIVE advantages of piece rate compensation method. (5 marks)

(c) Employee participation in management decisions has become a widely accepted strategy for enhancing organisational harmony and improving workplace productivity.
With reference to the above statement, evaluate FIVE ways in which employee participation improves labour relations. (10 marks)
(Total: 20 marks)
QUESTION SIX
(a) Outline FOUR roles of trade unions in your country. (4 marks)

(b) McClelland’s Theory of Needs, also known as the Acquired Needs Theory, was developed by David McClelland in the 1960s.
With reference to the above statement, examine THREE dominant motivators that influence human behaviour at work according to this theory. (6 marks)

(c) Performance management is a continuous process in Human Resources Management that involves planning, monitoring, evaluating and improving employee performance to achieve organisational goals.
With reference to the above statement, analyse FIVE challenges of performance management. (10 marks)
(Total: 20 marks)

QUESTION SEVEN
(a) A learning organisation is an organisation that continuously facilitates the learning of its employees and consciously transforms itself through knowledge acquisition, sharing and innovation.
With reference to the above statement, describe FIVE challenges of a learning organisation. (5 marks)

(b) An employment contract is a legally binding agreement between an employer and an employee outlining the terms and conditions of employment.
With reference to the above statement, explain FIVE reasons why an employer is expected to prepare an employment contract for a new employee. (5 marks)

(c) Evaluate FIVE non-monetary methods that an employer may use to motivate employees. (10 marks)
(Total: 20 marks)