Communication Skills and Records Management pdf notes

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Communication Skills and Records Management
KASNEB CS Foundation Level PDF notes

1. Introduction to communication
2. Types of communication
3. Written communication and visual communication
4. Oral communication and non-verbal communication
5. Records management systems
6. Records lifecycle
7. Public speaking and presentation
8. Group and team communication
9. Report and proposal writing
10. Information technology and communication
11. Ethics in communication